Privacy Policy

OUR COMMITMENT TO YOUR PRIVACY

At Deadbolt Training Co., transparency isn't just a value we talk about. It's how we operate. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data.

Important: We collect health-related information as part of our training services. We take the security and confidentiality of this information seriously and handle it with care.

INFORMATION WE COLLECT

Information You Provide Directly

Through Our Website Contact Form:

  • Name
  • Email address
  • Phone number (optional)
  • Message content

Through Client Consultation & Onboarding:

  • Contact information (name, email, phone, address)
  • Health and fitness information (medical history, injuries, physical limitations, fitness goals)
  • Behavioral and lifestyle information (sleep patterns, stress levels, eating habits, exercise history)
  • Emergency contact information
  • Any other information you choose to share during consultation or training

During Your Training:

  • Progress measurements (weight, body composition, strength metrics, etc.)
  • Progress photos (with your explicit consent)
  • Workout adherence and performance data
  • Communication records (emails, messages, session notes)
  • Feedback and check-in responses

Financial Information:

  • Payment information is processed through Stripe, a secure third-party payment processor
  • We do not store your credit card or banking information on our systems
  • We retain transaction records for tax and accounting purposes

Information Collected Automatically

Website Usage:

  • Currently, we only collect information you submit through our contact form
  • We do not use cookies or tracking technologies at this time
  • We do not use Google Analytics or similar services at this time

If we add any tracking or analytics tools in the future, we will update this policy and notify you.

HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

To Provide Our Services:

  • Respond to consultation requests
  • Design and deliver personalized training and nutrition programs
  • Track your progress and adjust programming accordingly
  • Communicate with you about your training, schedule, and account
  • Provide corrective exercise and form coaching

Business Operations:

  • Process payments and maintain financial records
  • Fulfill legal and regulatory requirements
  • Improve our services based on client feedback and outcomes

With Your Explicit Consent:

  • Share your testimonial, transformation photos, or success story on our website or marketing materials
  • Refer you to complementary professionals (physicians, physical therapists, mental health practitioners, etc.)

What We Don't Do:

  • We do not sell your personal information to anyone
  • We do not share your information with third parties for their marketing purposes
  • We do not use your health information for any purpose other than providing you with training services

HOW WE PROTECT YOUR INFORMATION

Limitations

While we implement reasonable security measures, no system is 100% secure. We cannot guarantee absolute security of information transmitted over the internet. You are responsible for maintaining the confidentiality of any passwords or login credentials we provide you for client portals or program access.

Storage & Security:

  • All client data is stored securely in Google Drive with restricted access
  • Only authorized personnel (currently, Sam Deadbolt, owner/trainer) have access to your information
  • Google Drive uses encryption in transit and at rest
  • Payment processing is handled by Stripe, which is PCI-DSS compliant

Access Controls:

  • Password-protected accounts with strong authentication
  • Regular review of who has access to client information
  • Secure deletion procedures when data is no longer needed

HOW LONG WE KEEP YOUR INFORMATION

Active Client Data

Retention Period: Duration of our professional relationship + 12 months after termination.

This includes:

  • Consultation questionnaires and health information
  • Training programs and workout data
  • Progress measurements and photos (not published publicly)
  • Communication records
  • Session notes

Why We Keep It: To provide continuity of service if you return, and to maintain a record of our professional relationship for a reasonable period.

After this period, data is securely deleted from our systems.

Published Testimonials & Transformation Content

Retention Period: Indefinitely, unless you request removal.

This includes:

  • Testimonials you've provided
  • Transformation photos you've consented to share publicly
  • Success stories or case studies (with your permission)

Your Rights: You may request removal of published content at any time, and we will comply within 5–10 business days.

Financial Records

Retention Period: 7 years from the date of transaction.

This includes:

  • Payment transaction records
  • Invoices and receipts
  • Tax-related documentation

Why We Keep It: To comply with IRS record-keeping requirements and standard accounting practices.

Anonymized Data

Retention Period: Indefinitely.

This includes:

  • Aggregated, de-identified data used to improve our programs and services
  • No personally identifiable information is retained in this category

Example: "70% of clients reported improved sleep quality after 6 weeks" (not connected to any individual).

YOUR RIGHTS & CHOICES

Right to Access

You may request a copy of the personal information we hold about you at any time.

Right to Correction

If any information we have is inaccurate or incomplete, you may request that we correct or update it.

Right to Deletion

You may request deletion of your personal information, subject to the following exceptions:

  • Information we're required to keep for legal, tax, or regulatory purposes (financial records)
  • Information necessary to resolve disputes or enforce our agreements
  • Published testimonials or content (which you may request removal of separately)

Right to Opt-Out

You may opt out of:

  • Future marketing communications (if we add email marketing in the future)
  • Having your testimonial or photos shared publicly

Right to Data Portability

You may request an electronic copy of your information in a commonly used format.

How to Exercise Your Rights

Contact us at [email protected] or (615) 981-4431 with any requests. We will respond within 3–5 business days.

INFORMATION SHARING & DISCLOSURE

We do not share your information except in the following circumstances:

With Your Explicit Written Consent:

  • Sharing testimonials, photos, or success stories for marketing purposes
  • Referring you to complementary professionals (physical therapists, mental health practitioners)
  • Any other specific purpose you've authorized in writing

Service Providers:

  • Stripe (payment processing) – operates under their own privacy policy
  • Google Workspace (secure data storage) – operates under their own privacy policy
  • These providers are contractually obligated to protect your information

Legal Requirements:

  • If required by law, court order, or government regulation
  • To protect the rights, property, or safety of Deadbolt Training Co., our clients, or others
  • To enforce our terms of service or other agreements

We Will Never:

  • Sell your personal information
  • Share your health information with marketers
  • Use your information for purposes unrelated to providing you with training services (without your consent)

THIRD-PARTY SERVICES

Payment Processing: Stripe

We use Stripe to process payments. Stripe collects and processes your payment information according to their privacy policy, available at https://stripe.com/privacy. We do not store your credit card or bank account information on our systems.

Data Storage: Google Workspace

We use Google Workspace (including Google Drive) to securely store client information. Google's privacy practices are governed by their privacy policy, available at https://policies.google.com/privacy.

Future Services

If we integrate additional third-party services (scheduling tools, email marketing, analytics, etc.), we will update this policy and notify you.

HEALTH INFORMATION & HIPAA

Important Note: Deadbolt Training Co. is not a HIPAA-covered entity. Personal trainers are generally not subject to HIPAA regulations unless they work directly for a covered healthcare provider.

However, we recognize that we collect sensitive health information, and we treat it with the same care and confidentiality that HIPAA-covered entities are required to maintain.

This means:

  • We protect your health information using industry-standard security practices
  • We do not share your health information without your explicit consent
  • You have the rights outlined in this policy regarding your information
  • If you have specific concerns about health information privacy, please discuss them with us directly

CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If you believe we have inadvertently collected information from a minor, please contact us immediately.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

When we make changes:

  • We will update the "Last Updated" date at the top of this policy
  • If changes are significant, we will notify active clients via email
  • Continued use of our services after changes constitutes acceptance of the updated policy
  • You may request a copy of previous versions of this policy

We encourage you to review this policy periodically.

STATE-SPECIFIC RIGHTS

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information (with certain exceptions)
  • Right to opt out of the sale of personal information (note: we do not sell personal information)
  • Right to non-discrimination for exercising your CCPA rights

Other States

Other states may have privacy laws that provide additional rights. If you believe you have rights under your state's privacy laws, please contact us.

CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Deadbolt Training Co.

We will respond to your inquiry within 3–5 business days.

Last Updated: [ 03/11/26 ]